Understand key drivers of customer experience, analyze purchasing behavior, track delivery issues and engagement levels, measure value, and prevent churns.
Identify holistic behavior of the customers, re-engage inactive clients, evaluate price sensitivity and delivery performance, and optimize spending patterns to boost engagement and profitability.
Gain a holistic performance view of customers, measure monthly value, track engagement and product usage, and take action on churned customers to improve retention.
Use our intuitive scorecard to optimize customer strategies, boost profitability, and enhance long-term value by tracking key metrics like booking value, billing profit, billing margin, unique purchased items, item diversity and average unit price.
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